Upon receipt, we recommend activating the sim card in order to get a phone number assigned. Giffgaff does not assign phone numbers until the sim card is active so don't look for it printed on the sim card as you won’t find it!
If you are still not in the UK, our recommendation is to activate the sim card with just £10 of credit. Credit does not run out if you don't use your mobile, so don't be afraid of topping up even if you are not planning to come to the UK straight away.
Goodybags only last 30 days and only work in the UK, so we suggest activating one the day before your trip in order to enjoy unlimited internet as soon as you land. Goodybags can be paid for using your credit.
With the £15 of airtime credit available, you can activate the £12 goodybag with 2 Gb internet and use the remaining £3 to make international calls home.
Calls and messages function automatically when a sim card is inserted into your mobile, but to be able to navigate the internet, you have to previously configure the giffgaff connection. Sometimes, depending on the terminal, we cannot do this automatically and we have to introduce the APN manually. To enable this, we offer the giffgaff APN configuration of every mobile on the market.